Instructor Profiles

有关学术信息和咨询联系:

Quality Assurance Program Director
E-Mail: msqa@raynoldsnarh.net
Phone: 310 243-3880


Denis Bourcier, Faculty Denis R. Bourcier • Ph.D, CQA, CSQP, FAIHA

debourcier@raynoldsnarh.net

Consultant, contract auditor, and former Quality/EHS Director for a global chemical management services supplier. Extensive experience in quality/EHS management system development; former Boeing Technical Fellow. 在MSQA项目(qas542)中教授多个QAS课程的兼职教师, QAS 525, QAS 526); adjunct professor of Environmental Health Science at two separate universities. ASQ certified auditor and supplier quality professional as well as ISO 9001/AS9100 certified lead auditor (Probitas) and EMS/BCMS certified lead auditor (Exemplar); AIHA Fellow. BS, UMASS-Amherst, NAREST; MS, WSU-Pullman, Environmental Science; MSQA, CSUDH; Ph.D., USU-Logan, Toxicology.

Subject matter expertise:
Auditing, Supplier Quality, Management Systems, Chemical Management Services, Environmental Health, Occupational Health and Safety


Craig Carpenter, Faculty Craig Carpenter • MSQA, ASQ, CMQ/OE & CQE

ccarpenter@raynoldsnarh.net | 410-764-5256 (Baltimore, Maryland)
  http://www.linkedin.com/in/craig--carpenter/ ►

Assoc. BSQA/MSQA课程教授(QAS 312、QAS 331、QAS 445、QAS 527、QAS 531). Current Senior Corporate Director - Quality Assurance for Sound United/Polk Audio, 设计高价值的音频电子和扬声器系统. 超过40年的制造和质量管理经验. BS Degree in Business Mgmt. 来自马里兰大学/加州大学和加州大学圣地亚哥分校的MSQA. ASQ高级成员,在巴尔的摩执行董事会任职10年.

Subject Matter Expertise:
Mechanical Inspection, CAD, Auditing, Quality Engineering, New Product Development, 过程改进和组织质量管理


Jim Clauson, Faculty Jim Clauson • D.Sc., MS, MBA, BS

jclauson@raynoldsnarh.net
 http://www.linkedin.com/in/jimclauson/ ►

40 years experience in manufacturing, service, 还有医疗保健——从运营, to corporate, to academia, 到咨询职位,从叉车操作员到工厂经理. Instructs QAS 515 Human Factors in Quality Assurance and QAS 538 Evaluation and Outcome of Healthcare Delivery.

Subject Matter Expertise:
QMS, Kaizen, Deming, JIT & Lean, culture change


Rochelle Cook, Faculty Rochelle Cook • Ph.D, MS, BS, PMP, CPHQ, ASQ CMBB

rcook@raynoldsnarh.net
 http://www.linkedin.com/in/rochelle-cook ►

Over 20 years of experience in engineering and project management roles in manufacturing and healthcare sectors. 指导/指导论文/论文的过程和写作. 指导QAS 511质量功能管理和全面质量管理(3个单元).

她拥有纺织管理学士学位 & Technology from Auburn University and a Master of Science in Industrial Engineering from North Carolina State University. 罗谢尔还拥有北卡罗来纳大学领导研究博士学位&T State University. She is a Six Sigma Master Black Belt, 医疗质量认证专业人员(CPHQ), Quality Engineer, 和项目管理专家(PMP®). 她的爱好包括辅导、长跑和旅游.

Subject Matter Expertise:
Team Facilitation; Process Improvement; Six Sigma Certification Training; Scholarly Writing Review


Catherine French, Faculty Catherine French • MSQA

cfrench@raynoldsnarh.net
 http://www.linkedin.com/in/catherineafrench/ ►

Education in Master of Science in Quality Assurance from California State University Dominguez Hills (2002), Bachelor of Science in Mining Engineering with a minor in Petroleum Engineering from New Mexico Tech (1982). 认证为认证质量工程师/审核员, 并获得美国质量协会六西格玛绿带认证.

Subject Matter Expertise:
Quality Engineering, Statistics, Procurement Quality, inspection and test, Measurement Systems/Metrology, Software Quality, Supplier Quality, Reliability, Project Management and Planning, and Quality Management


Keith A. Fulton, Faculty Keith A. Fulton • MSQA

kfulton@raynoldsnarh.net
 http://www.linkedin.com/in/keithfulton/ ►

二十年以上项目管理高级管理经验, Process Design, Process Improvement, Quality Assurance, 培训和设施运营管理. Ten years experience in management consulting focusing on Process Improvement and Training using technology combined with process reengineering. 有娱乐、医疗和咨询行业的工作经验.

Subject Matter Expertise:
Leadership Training, Software Training (SAP and Clarity), Project Management, Training Design, Training Delivery, Continuous Improvement (Kaizen)


Sandy Furterer, Faculty Sandy Furterer • PhD, MBA

sfurterer@raynoldsnarh.net
 http://www.linkedin.com/in/sandy-furterer-28ba898/ ►

Dr. Furterer是一位有精益六西格玛经验的质量专家, “系统工程与工程管理”. She has applied Lean Six Sigma, Systems Engineering, 以及医疗保健领域的工程管理工具, financial services, retail, 信息技术与高等教育. She previously directed the Enterprise Performance Excellence center in a healthcare system. Dr. Furterer received her Ph.D. in Industrial Engineering with a specialization in Quality Engineering from the University of Central Florida in 2004. 她获得泽维尔大学工商管理硕士学位, and a Bachelor and Master of Science in Industrial and Systems Engineering from The Ohio State University. Dr. Furterer是俄亥俄州立大学的执业教授, in the Department of Integrated Systems Engineering and Lead Faculty in the Engineering Technology program at the regional campuses.

Subject Matter Expertise:
Dr. Furterer是几篇学术期刊文章的作者或合著者, 会议记录和8本正规澳门平台十大赌博精益六西格玛的参考教科书, Design for Six Sigma, Lean Systems, and Systems Engineering, including being the co-editor for the ASQ CQIA Handbook and the ASQ CMQ/OE Handbook, and the editor of the ASQ CQPA Handbook. 她的最新著作是《正规澳门平台十大赌博》, 建模和设计与现实世界的应用, CRC Press, 2022. She also wrote the Lean Systems Maynard's Industrial and Systems Engineering Handbook, Sixth Edition, 2022.


Emil Hazarian, Faculty •BSEE, BS计量,MSME, MSQA

ehazarian@raynoldsnarh.net
 http://www.linkedin.com/in/emil-hazarian-9b410a10/ ►

具有丰富的国内外计量工作经验, accreditation, standardization, 质量保证及相关活动. Lead Assessor for ISO 17025, Certified ISO 9000 Lead Auditor, authored books, expert witness, 现任测量科学会议主席. 在线讲师计量类,包括QAS 516, QAS 512, QAS 220, 330, 332, 340, 347, and 350.

Subject Matter Expertise:
Metrology, Quality Assurance, Auditing, Engineering, Expert Witness, Standardization, Lean Six Sigma


picture of John HuntJohn Hunt • MBA, PMP, SSBB, CMQ/OE

jhunt@raynoldsnarh.net
 http://www.linkedin.com/in/john-hunt-mba-pmp-cmq-oe-51a76a16/

拥有超过30年的运营管理经验, teams, 以及提供产品和服务的项目, John focuses on safety, quality, continuous improvement, 在专注于客户需求的同时实现卓越运营. 他指导QAS 536六西格玛原则和应用. 他持有McKendree University的工商管理学士学位, 图罗国际大学工商管理硕士学位, 并获得肯尼索州立大学质量保证学硕士学位. He is a Six Sigma Black Belt, 质量/组织卓越认证经理, Project Management Professional (PMP®), and a Lead Auditor for ISO 9001, 13485, and 14001.

Subject Matter Expertise:
管理,审计,项目管理,六西格玛,供应链,防御


Milton Krivokuca, Faculty •DBA, CMQ/OE, CQE, CQA, CCT

mkrivokuca@raynoldsnarh.net
  http://www.linkedin.com/in/milt-krivokuca-03436110 ►

Extensive experience in quality management system implementation in manufacturing and service (education) industries. 此外还获得了13项ASQ认证, 被认证为采购经理和市场营销专家. Instructs on-campus certification refresher courses and QAS 525 ISO:9001 and The Audit Function and QAS 526 Supply Chain Quality.

Subject Matter Expertise:
Management, Auditing, Engineering, Six Sigma, Supply Chain, Baldrige, Calibration


Bob Mehta • MSQA, MBA, ASQ Fellow

bmehta@raynoldsnarh.net
 http://www.linkedin.com/in/bobmehta ►

Seasoned Quality Professional Fellow of ASQ with over 27 years of GxP experience (including 7 years as a consultant) providing consulting services for Aseptic Pharmaceutical, Medical Device, and Biologics companies. 12 years of cGMP laboratory experience to support clinical / manufacturing operations (proprietary and CMOs), 7年质量体系管理经验(21 CFR Part 50), 54, 110, 111, 210, 211, 312, 600, and 820), ISO (9001, 13485, 17025, 22000), CMDR and MDR (93/42/EEC) and compliance functions by providing oversight to global proprietary and outsourced manufacturing facilities for Quality Assurance activities and 6 year experience supporting consulting and training functions to help clients with regulatory (FDA/ISO) commitments.


Photo of C.G. MistryC.G. •MSQA, MBA, CQM, CQE, CQA, SSBB, ASQ Fellow

gmistry@raynoldsnarh.net
 http://www.linkedin.com/in/c-g-mistry-b44543a/ ►

Experienced and results-oriented ASQ Fellow, Certified Quality professional with proven success implementing quality systems and developing quality culture across business to support organization goals. Detail oriented, 5S, 8D Corrective actions, Statistical Tools, Design of Experiments, Mil Standards, Six Sigma and FMEA. 卓越的领导和激励能力, Project management, 人际交往和书面沟通能力. ASQ:自2005年以来,根据702条款成为会员领导者. Twice section chair. Regional Director: Past four years.


•MSQA, CLSSMBB, CSSBB, CQE, ASQ研究员

kniles@raynoldsnarh.net
 http://www.linkedin.com/in/kimniles/ ►

25年以上质量工程工作经验, establishing standards, leading and managing people, problem solving and new product development applications where advanced implementation of quality and statistical tools can be applied. UCSD认证精益六西格玛黑带大师, 美国质量协会认证SSBB, CQE, and Fellow.

Subject Matter Expertise:
Statistics, Design of Experiments, Lean Six Sigma, Design Quality, Quality Engineering, Quality Tools


Steven Shuelka, Faculty Steve Schuelka • MS Statistics, MSE Industrial Engineering, ASQ CMQ/OE, CQE, CRE, SSGB

sschuelka@raynoldsnarh.net
 http://www.linkedin.com/in/steve-schuelka-0728693/ ►

在质量领域工作了35年,主要是做统计学家. Work experience has ranged from Petrochemicals and Heavy Manufacturing to Healthcare to Aerospace. Expertise in descriptive statistical analysis and use of quality analysis tools in a variety of facets of business.

Steven has taught many statistics and quality-focused courses both at Fortune 500 companies and at colleges throughout the Chicago area. 他曾在石油化工和钢铁公司工作, 我在医疗保健领域工作了五年, 为航天飞机项目进行统计分析, and has done consulting and conducted training programs throughout the United States and Canada.  史蒂文目前是统计司的当选主席, ASQ董事会的前任成员, and has been involved with several ASQ committees including being the Chair of the Voice of the Customer Committee and Board Champion for the Membership Model Committee.

Subject Matter Expertise:
统计学,实验设计,质量工程,质量工具


Mary McShane Vaughn, FacultyMary McShane Vaughn • PhD

mmcshanevaughn@raynoldsnarh.net
 http://www.linkedin.com/in/drmmv/ ►

目前是大学培训伙伴的主要合伙人, a company that develops and delivers Lean Six Sigma training for corporations and universities. 在过去的八年里,她热情地交付了超过85个黄色, 为她的大学和企业客户提供绿带和黑带课程. Previously, Mary was a tenured faculty member at Kennesaw State University in Georgia. For eight years she directed and grew the Master of Science in Quality Assurance program and taught statistics, statistical quality control, 研究生课程中的线性回归与实验设计. Before her career in academics, Dr. McShane-Vaughn worked for 15 years as a quality engineer and statistician in the automotive, medical device manufacturing, airline, 消费品测试和收益管理行业.

Dr. Mary McShane-Vaughn earned her PhD in Industrial Engineering and an MS in Statistics from the Georgia Institute of Technology, 在密歇根州凯特林大学获得工业工程学士学位. 她是《正规澳门平台十大赌博》的合著者, and author of The Probability Handbook, The Probability Workbook, and Lean Six Sigma Leadership. Dr. McShane-Vaughn拥有ASQ认证,是六西格玛黑带, 质量工程师和可靠性工程师.

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